9001Simplified Seattle USA

9001Simplified is a global leader in the field of products and training solutions designed to help companies implement ISO 9001 – the world's most popular Quality Management System.

I've been working with 9001Simplified since about 2012 and have managed each of the website's successive re-designs. The latest version of the site was rolled out at the beginning of 2024. Shown below is the home page video.

Work

As well as providing ad-hoc consultancy services, my work with 9001 Simplified includes:

I'm also involved with content strategy, competitor analysis, and managing all aspects of design and usability for the client's dashboard.

Design

The home page starts with a video showing a montage of footage taken by actual clients. Elsewhere on the page are examples of prominent typography, abundant whitespace, and a couple of ideas inspired by the Apple.com website. Many of the sections are designed to create trust: a summary of product ratings, for example, is followed by case studies and client listings, while another section highlights the company's money-back guarantee.

Product listings feature detailed descriptions and small FAQ sections; some are supported by video and PDF brochures. Checkout is via Foxy Cart – a flexible e-commerce solution that combines ease of use with a multitude of customization options.

Outcomes

9001Simplified has been a leader in its field for well over a decade. The company generates an impressive volume of sales from its website and has clients in more than 50 countries worldwide. Thanks to its reputation for proven, high-quality products, and thanks too to the global popularity of ISO 9001, the company looks certain to remain a key player in its market for the foreseeable future and the website will continue to be of crucial importance.

Future Plans

Future plans include an initiative to partner with industry leaders that specialize in management system standards other than ISO 9001. This could involve offering online tuition and/or consultancy services for environmental standards such as ISO 14001. Many of 9001Simplified's clients combine ISO 9001 with ISO 14001 to create an Integrated Management System.

Quotes

We have been working with Andrew for over ten years. He has completed several updates to meet new technological requirements, refreshed the design of the site, and added to the content. We are very pleased with all his work. Even after so many years, Andrew is still surprising me with his skills.

Greg Thomson
GM, 9001Simplified

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